Privacy Policy

Personal Information

We collect information you provide directly, including name, email, phone number, business name, PAN, Aadhaar, GST number, and other details required for service delivery.

Business Information

Financial documents, business plans, bank statements, turnover details, and other business-related information necessary for funding applications and certifications.

Automatic Information

When you visit our website, we automatically collect IP address, browser type, device information, pages visited, time spent, and referring URLs through cookies and analytics tools.

Communication Data

Records of emails, calls, messages, and consultation notes exchanged with our team for service improvement and dispute resolution.

Service Delivery

To process applications for MSME funding, certifications (GST, ISO, MSME), government schemes (CGTMSE, PMEGP), and other consulting services.

Communication

To send service updates, appointment reminders, scheme notifications, promotional offers, and respond to your inquiries.

Improvement & Analytics

To analyze website usage, improve user experience, develop new services, and conduct research on business trends.

Legal Compliance

To comply with legal obligations, government regulations, tax requirements, and respond to lawful requests from authorities.

Marketing

To send newsletters, success stories, industry insights, and promotional materials. You can opt-out anytime.

Government Authorities

We share necessary information with banks, SIDBI, NSIC, Ministry of MSME, and other government bodies for scheme processing and approvals.

Service Providers

We work with trusted third parties (payment processors, hosting providers, email services, analytics tools) who assist in service delivery under strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court orders, government investigations, or to protect our rights and safety.

Business Transfers

In case of merger, acquisition, or sale of business assets, your information may be transferred to the new entity with continued privacy protection.

What We Don't Share

We NEVER sell your personal information to third parties for marketing purposes. Your data is protected with us.

Security Measures

We implement industry-standard security measures including SSL encryption, secure servers, access controls, regular security audits, and data backup systems.

Employee Training

All team members are trained on data protection practices and bound by confidentiality agreements.

Physical Security

Physical documents are stored in secure locations with restricted access. Digital files are password-protected and encrypted.

Limitations

While we strive for maximum security, no internet transmission is 100% secure. You share information at your own risk.

Access & Correction

You can request access to your personal information and ask for corrections if data is inaccurate or incomplete.

Data Deletion

You can request deletion of your information, subject to legal and contractual obligations. Some data must be retained for compliance.

Opt-Out

You can opt-out of marketing emails anytime by clicking unsubscribe or contacting us. Service-related communications will continue.

Data Portability

You can request your data in a structured, commonly used format for transfer to another service.

Withdraw Consent

Where processing is based on consent, you can withdraw it anytime. This won't affect previous processing.

What Are Cookies

Cookies are small text files stored on your device that help us recognize you, remember preferences, and analyze site usage.

Types of Cookies

We use essential cookies (necessary for site function), analytics cookies (Google Analytics), and marketing cookies (Facebook Pixel, Google Ads).

Managing Cookies

You can disable cookies in your browser settings. However, this may affect site functionality and user experience.

Third-Party Tracking

We use Google Analytics, Facebook Pixel, and similar tools to understand user behavior and improve marketing effectiveness.

Retention Period

We retain your information as long as your account is active or as needed to provide services, typically 7 years for financial records as per Indian law.

Inactive Accounts

If you're inactive for 3 years, we may archive or delete your non-essential data after notification.

Legal Obligations

Some documents must be retained longer for tax, legal, and regulatory compliance (e.g., GST records, loan applications).

Deletion Process

Upon deletion request, we remove data from active systems within 30 days, except where legal retention is required.

Our services are not directed to individuals under 18. We do not knowingly collect information from minors. If you believe a child has provided us data, please contact us immediately for deletion.

Location

Your data is primarily stored on servers in India. Some service providers (hosting, email) may store data in other countries with adequate protection.

Safeguards

When data is transferred internationally, we ensure appropriate safeguards through contracts and compliance with data protection standards.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Modified" date. Significant changes will be notified via email or website announcement. Continued use after changes constitutes acceptance.

For privacy-related questions, data access requests, or concerns:

Email: privacy@agnivridhiindia.com or info@agnivridhiindia.com

Phone: +91 9289555190

Address: Ghaziabad, Uttar Pradesh, India

We will respond to your request within 30 days.